Highly Trained Restoration Specialists

Our team understands how challenging water, mold, or fire damage can be to your business or your family. There is no time to waste when these losses occur.  Our crews are highly trained with initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC classes and certifications.  In addition to industry training our technicians complete an corporate "The Hero Ready Program".  Each employee will go through the Hero Ready Program before their 90 day probationary period ends. Once a month, our employees set aside an hour of their day to update their training and/or certifications.  Our goal is to ensure our staff is equipped with the knowledge required to take on any job.

SERVPRO of Westfield is a licensed company by the State of Texas to perform mold remediation.  Our technicians are also registered with the state for mold remediation work.

When we are helping you with your disaster you can rest assured our staff is equipped with the knowledge, equipment, and compassion to restore your property.

IICRC Training and Certification

IICRC

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation

e-Learnings

All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of Westfield offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)